We recently spent some time with First Call Sales Consultant Courtney Porter for her views on selling supply chain solutions post-COVID, the opportunities available for women in the industry today and the key attributes to which she credits success in logistics. Read on for the full interview:
So Courtney, how did you get your start in logistics?
I could give credit to the temporary position I took my freshman year working in the mailroom of a large transportation company, but that would be a disservice to a very hardworking woman in the industry who saw my potential and recruited me to her department. Her “baptism under fire” methods stoked my passion for logistics — thank you, Shelly Pollock!
Tell us a bit about your role with First Call — what do you like about it? What are the biggest stressors?
My role as the Sales Consultant at First Call focuses on sourcing and procuring customers who can benefit from our nationwide, multi-modal transportation services and regional warehousing. Due to COVID’s impact continuing to reverberate throughout our industry, many decision makers are standoffish and weary of logistics partners overcommitting, over-charging and underperforming.
It was a relief when I found out how First Call strives to empower customers by investing in unrivaled technology and tool integration, designed as a one-stop shop for online and mobile use. Its ease and transparency provide peace of mind, making our clients and myself very happy.
This week celebrates International Women’s Day [March 8th] — what opportunities are there for women in logistics? Has this changed since you first entered the industry?
Logistics requires a strong will, confidence and intuitive leadership, a skillset so many women have. But even today, finding a company that honors that divide in diversity and inclusion and is intentional in bridging the gap can be difficult.
While transportation remains a male-dominated industry, the opportunities within it for women are boundless — that’s why I found First Call Logistics, which empowers women of all backgrounds to break that glass ceiling.
What do you think are the most important attributes for achieving success in a logistics career?
Grit and self control. Show up when you don’t feel like it, for yourself, your customers and your team. Make informed decisions, not emotional ones. Read a lot. Invest more in the people you serve than in your own profits, and they will invest in you. Above all, believe in yourself and never ever give up.
How would you describe the work culture at First Call?
Friendly, supportive and driven. Everyone here has your back and wants to facilitate your success. It’s a wonderful place to work, and there’s a great mix of people with a wide range of experience. Highly recommended.
Is there anything else you think people would want to know about pursuing a career like yours?
Nothing is certain except death and taxes — and, in my opinion, logistics. Working in an essential industry is a no-brainer. If you’re uncertain of which position best fits you, it’s vast enough to try out several roles and find the one that drives you.
I found one that aligned with my values, because I know I wake with a purpose every morning, helping American companies serve American people. That’s something worth being proud of.
Make Your Career GO! at First Call Logistics
Want to build a career somewhere you can make a real impact? Consider joining the team at First Call Logistics. As a fast-growing 3PL, we’re expanding our footprint and hiring for multiple roles. To learn more about our open opportunities, visit our careers page and apply today!