Retail Logistics Services

Ultimate Flexibility to Keep Your Shelves Stocked

Demand for improved supply chain efficiency is on the rise, and with it the need for 3PLs to better anticipate their partners’ top priorities. First Call’s experience with retail shippers of all sizes gives us an edge when it comes to facilitating resilient transportation strategies and catering to the things customers care about most:

Convenience. Demand for fast shipping isn’t going anywhere; in 2020 alone, e-commerce sales increased by $244.2 billion, a 43% rise in a single year.
Economy. In 2021, studies showed 66% of consumers expected free shipping on every purchase. Nearly 9% of online consumers want their orders to arrive the same day, and 91% expect delivery within a week.
Sustainability. More shoppers are showing a preference for sustainable products, packing options and shipping practices.

Groceries on the Go

Trust our First Call shipping experts with critical produce, food service and grocery load delivery.

Department Stores, Shopping Centers & Superstores

Reliable logistics partners keep merchandise flowing at a steady rate, ensuring your customers can get what they need when they need it.

Home Improvement & Hardware Retail

From nuts and bolts to lumber and appliances, consider First Call your go-to partner for delivering home and building supplies.

Automotive Parts Stores

Be sure you have the right parts, tools and accessories on-hand for each new customer with reliable auto parts shipping.

Flowers, Gifts & Specialty Shops

We organize shipping for businesses and merchandise of all kinds daily — and always treat your freight with care.

Convenience, Gas Stations, & Liquor Stores

From trinkets like gum and keychains to gin and Kentucky bourbon, First Call’s licensed carriers are outfitted for proper liquor transport.

Office Products Retail & Distribution

Customers running low on pens and Post-Its? Call our logistics experts to organize your next office supply delivery in no time.

Apparel & Accessories Retail

Keep your end customers in the latest fashions with on-time deliveries, partial loads, and easy tracking.

Expedited Options

Need your product on shelves ASAP? We’ll get it there faster with expedited services.

Reliable Capacity Network

Our network of owned and contract carriers and trucks ensures project freight is delivered at a great price.

24/7 Visibility

Get full visibility through our customer portal. Because when you never want to lose sight of your perishable freight.

Simplify your Next Shipment with First Call Logistics

Building and managing cost-efficient supply chains is a full-time job. First Call’s rare combination of in-house assets, expert problem-solving and track record of stellar customer service makes us the 3PL of choice for business partners with a wide range of shipping needs.

Chat with a Freight Specialist

More Resources for Retail Freight Shipping:

Shipping Puzzle? We’ll solve it.

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Or dial 1-866-730-1150

Testimonials

“Working with First Call Logistics has not only reduced my transportation spend, but their level of service and transparency to real-time information has had a great impact on improving costly inventory levels. With First Call, I spend less time chasing loads and more time executing on the plans to grow our business.”

-Mike, Retail

“I always look for good rates and follow-through. That’s why First Call is my preferred vendor.”

-Leonard, Shipper at Produce Company

"I'm so pleased with the First Call team - both the resources assigned to us, and the way they treat our customers!"

-Rachelle, Shipper at Produce Company

"First Call always paid on time and would get me back-hauls whenever possible which was great."

–Wayne, Carrier

"Produce can prove to be a challenging business. You have to choose to surround yourself with good people. First Cal has certainly stepped up and become a valuable partner. Grow Farms is better with this partnership."

-Tommy, Shipper at Produce Company

Solutions Built for Your Business

Dry Van Full Truckload (FTL)

Temperature-Controlled Truckload

Less-than-Truckload (LTL)

Box & Straight Trucks

Drop Trailer

Cross Border Shipping

Expedited Shipping

HAZMAT

Project Freight

High Value

Power Only

Drayage

White Glove

Cross Docking

Warehousing

Pallet Restacking

Resources

Insights to Move You Forward

Holiday Special: Inside the Valentine’s Day Floral Supply Chain

Feb 14, 2025

Shipping flowers, especially at the scale demanded by Valentine’s Day, is no small feat. It requires the synchronized efforts of farmers, carriers and dozens of other essential links within the supply chain to keep these delicate seasonal gifts looking their best....

Resolving Common Automotive Supply Chain Challenges

Feb 7, 2025

Automotive partners face some of the most complex and unique supply chain challenges of any industry. The U.S. alone produced more than 10.6 million motor vehicles in 2023, each made up of thousands of individual components sourced from all over the world before...

What First Call FAST Means for Our Partners

Feb 1, 2025

A Note From the CEOs: “Expedited shipping is one of the most universal needs in business. Virtually every company encounters situations where on-time delivery makes a world of difference. Our goal has always been to provide our partners with everything they need to...